How long does UK shipping take?

All items are printed to order, so please allow 2-3 business days to print and pack, plus an additional 1-2 business days for delivery via Royal Mail 24 Tracked. Orders are not shipped or delivered on weekends or holidays.

Do you offer international shipping?

Yes, we offer international shipping with Royal Mail Tracked. Please allow 2-3 business days to print and pack. Shipping times and prices vary by location — you'll see the final cost before confirming your purchase. Buyers are responsible for any customs and import taxes that may apply.

Which items cannot be returned?

Custom or personalised items cannot be returned. We also cannot accept returns on sale items or gift cards.

Can I cancel my order?

All orders are printed on demand as they are placed. After an order has been placed, we do not offer cancellations.

What are the details of your 11oz mugs?

Our 11oz mugs are dishwasher and microwave safe, with a capacity of 11 fl oz (325 ml). They measure 3.8" (9.7 cm) in height and 3.2" (8.2 cm) in diameter. Packaging is 100% plastic free and recyclable. Printed with vegan-friendly, toxin-free, water-based inks. Designed, printed and manufactured in the UK.

What are the details of your 15oz mugs?

Our 15oz mugs are dishwasher and microwave safe, with a capacity of 15 fl oz (425 ml). They measure 4.7" (11.9 cm) in height and 3.3" (8.5 cm) in diameter. Packaging is 100% plastic free and recyclable. Printed with vegan-friendly, toxin-free, water-based inks. Designed, printed and manufactured in the UK.

What are the details and care instructions for your T-shirts?

Our T-shirts are 100% cotton, 180gsm, with a seamless twin needle collar, taped neck and shoulders, tubular body, twin needle sleeves and hem, and a tear out label. Care instructions: machine wash cold, inside-out, gentle cycle with mild detergent and similar colours. Use non-chlorine bleach only when necessary. No fabric softeners. Tumble dry low or hang-dry for longest life. Cool iron inside-out if necessary — do not iron the decoration. Do not dry clean. Clothing may have a slight vinegar scent from the printing process which will go away after the first wash.

FAQs

Q: Do you offer a discount for buying multiple items?

Yes! Buy 2 or more items and receive a 20% discount on the total cost. The discount will be automatically applied at the checkout.

Q: How do I return my items?

We have a 14-day return policy. Your item must be in the same condition as received and in its original packaging. To start a return, contact us at hello@banterbits.com with your receipt or proof of purchase.

Frequently Asked Questions

20% Discount

Buy 2 or more items and receive a 20% discount on the total cost. The discount will be automatically applied at the checkout.

UK Shipping

All items are printed to order, so please allow 2-3 business days to print and pack; an additional 1-2 business days for it to arrive via Royal Mail 24 Tracked for UK orders.

All items are printed and despatched in the UK. Orders are not shipped or delivered on weekends or holidays.

International Shipping

All items are printed to order, so please allow 2-3 business days to print and pack.

We offer international shipping with Royal Mail Tracked Shipping times and prices differ due to different locations you will be able to see the final shipping cost prior to confirming your purchase. Please allow extra time during busy periods.

Buyers are responsible for any customs and import taxes that may apply. A Bit of Banter cannot be held responsible for delays due to customs.

How do I return my items?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@banterbits.com.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Cancellations

All orders are printed on demand, as they are ordered. After an order has been placed, we do not offer cancellations.

11oz Mug Details

Dishwasher and microwave safe
Capacity: 11 fl oz / 325 ml capacity
Size: 3.8″ (9.7 cm) in height, 3.2″ (8.2 cm) in diameter
100% plastic free, recyclable packaging
Vegan-friendly, toxin-free, water-based inks
Designed, printed & manufactured in the UK

15oz Mug Details

Dishwasher and microwave safe
Capacity: 15 fl oz / 425 ml capacity
Size: 4.7″ (11.9 cm) in height, 3.3″ (8.5 cm) in diameter
100% plastic free, recyclable packaging
Vegan-friendly, toxin-free, water-based inks
Designed, printed & manufactured in the UK

T-Shirt Details and Care

Material: 100% cotton
Seamless twin needle collar
Taped neck and shoulders
Tubular body
Twin needle sleeves and hem
Tear out label
Weight: 180gsm

Please note that shirt colours may vary slightly depending on your screen's display settings. We do our best to ensure our product images are as true to life as possible, but we cannot guarantee an exact colour match.

Clothing may have a slight vinegar scent from the printing process, but this scent will go away after the first wash.
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colours. Use non-chlorine bleach, only when necessary. No fabric softeners.
Tumble dry low, or hang-dry for longest life.
Cool iron inside-out if necessary. Do not iron decoration.
Do not dry clean.

Country/Region